Shipping
Shipping and delivery
We ship from China. After your order is completed, we need 1-2 working days to process your order and prepare it for delivery to the shipping center.
We use SFexpress, China Post or the corresponding logistics provider to deliver the goods according to your location. Please be assured that they will be able to deliver the product to you soon.
Our delivery time is 5-15 days; however, although we will ship within 48 hours and provide a tracking number, please expect a delivery time of 3-5 weeks (due to the COVID-19 situation), which is caused by The transportation company and the government decide when to ship.
Track
After the order is shipped, please wait 24-48 hours for the tracking number to be fully updated on the post office system. Please note that your order is actually on the way, the package is not delayed, not the status of the tracking number. After this period, you can track your order on the postal website of your country or https://www.17track.net/en.
Wrong address
The buyer is responsible for ensuring that the shipping address entered is correct. We will do our best to expedite the processing and shipping time, so there will always be a small window to correct the wrong shipping address. If you think the shipping address provided is wrong, please contact us immediately.
Lost or stolen package
We are not responsible for lost or stolen packages. If your tracking information indicates that your package has been delivered to your address but you have not received it, please report it to the respective shipping company. If you have other questions about performing this operation, please contact our customer support team
We ship from China. After your order is completed, we need 1-2 working days to process your order and prepare it for delivery to the shipping center.
We use SFexpress, China Post or the corresponding logistics provider to deliver the goods according to your location. Please be assured that they will be able to deliver the product to you soon.
Our delivery time is 5-15 days; however, although we will ship within 48 hours and provide a tracking number, please expect a delivery time of 3-5 weeks (due to the COVID-19 situation), which is caused by The transportation company and the government decide when to ship.
Track
After the order is shipped, please wait 24-48 hours for the tracking number to be fully updated on the post office system. Please note that your order is actually on the way, the package is not delayed, not the status of the tracking number. After this period, you can track your order on the postal website of your country or https://www.17track.net/en.
Wrong address
The buyer is responsible for ensuring that the shipping address entered is correct. We will do our best to expedite the processing and shipping time, so there will always be a small window to correct the wrong shipping address. If you think the shipping address provided is wrong, please contact us immediately.
Lost or stolen package
We are not responsible for lost or stolen packages. If your tracking information indicates that your package has been delivered to your address but you have not received it, please report it to the respective shipping company. If you have other questions about performing this operation, please contact our customer support team